Client Resources
All Dog’s Must Meet Following Requirements
- At least four months old
- Spayed or neutered (if seven months or older)
- Current on Rabies, Distemper, and Bordetella vaccines
- Flea/tick free and in good overall health
- No open wounds or stitches of any kind
- For safety reasons, flea/tick collars may not be worn at Charlee’s Pawadise
- Dog and people friendly
- Able to pass the meet & greet day
Hours of Operations
-Non-Holiday
- For First-Time Boarding Clients: A 50% deposit of your entire reservation amount will be collected at the time you make your dog boarding reservation. Balance will be collected at drop-off.
- If you cancel 48 hours before the date of your boarding reservation, you will receive a full refund of your deposit.
- If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
- Deposits cannot be used as credit toward other services.
- All pricing and policies are subject to change without notice.
Holidays
- A 3-night minimum stay is required during holidays to accommodate all our furry guests better.
- For First-Time Boarding Clients: Holiday reservations require a 50% deposit for your entire reservation amount, which will be collected at time of booking; the final balance will be collected at drop-off.
- If you cancel 7 days before the date of your boarding reservation, you will receive a full refund of your deposit.
- Cancellations within the 7-day period prior to the holiday reservation and “no-shows” forfeit their 50% deposit.
- Major holidays and peak times (dates listed below) will be subject to seasonal pricing of a $5 additional fee per night per dog.
- Deposits cannot be used as credit toward other services.
- All pricing and policies are subject to change without notice.
2025 Holidays (Holiday Periods)
- Thanksgiving: November 27 (11/24 – 11/30)
- Christmas: December 25 (12/22 – 12/28)
- New Year’s Eve: December 31 (12/29 – 01/04/26)
Client Agreement
By booking a reservation, clients and/or prospective client’s, agree to leave their pet with Charlee’s Pawadise and the Pet Owner certifies the accuracy of all information given to Charlee’s Pawadise.
- Pet Owner agrees to pay the rate for boarding/daycare in effect on the date the pet is checked into Charlee’s Pawadise.
- Pet Owner agrees to pay all costs & charges for special services requested & all veterinary costs for the pet during the time the pet is in the care of Charlee’s Pawadise.
- Veterinary Cost Contract: If pet becomes ill or if the state of the animal’s health, in the opinion of Charlee’s Pawadise staff, otherwise requires professional attention, Charlee’s Pawadise, at its sole discretion, may engage the services of a veterinarian or administer medicine or give other requisite attention to the animal and the expenses thereof shall be paid by the Pet Owner. If an animal dies while at Charlee’s Pawadise, the Pet Owner will notify Charlee’s Pawadise by phone or in writing as to how to dispose of the remains. If an accident, illness or other ailment should occur, you authorize the minimum amount of $500 for the treatment of your pet. If the treatment costs more than above the owner will be notified immediately. In the event of serious illness or injury we will contact you as soon as possible. All first efforts will be to treat your pet immediately.
- Pet Owner agrees that the pet shall not leave Charlee’s Pawadise until all charges are paid for by the Pet Owner or agent.
- The Pet Owner represents that the pet is healthy and free from disease unless otherwise specifically disclosed at the time of delivery.
- Charlee’s Pawadise shall exercise reasonable care for the pet delivered by the Pet Owner to Charlee’s Pawadise for boarding. It is expressly agreed by Pet Owner and Charlee’s Pawadise that Charlee’s Pawadise’s liability shall in no event exceed the lesser of the current chattel value of a pet of the same species or the sum of $200.00 per animal boarding. The Pet Owner further agrees to be solely responsible for any and all acts or behavior of said pet boarding and any damages or injury caused by the pet. Charlee’s Pawadise is not responsible for personal property and toys lost or damaged while at Charlee’s Pawadise. All pets boarded at Charlee’s Pawadise will be commingled in the play yard with other pets at the discretion of Charlee’s Pawadise management.
- All charges incurred by the Pet Owner shall be payable upon pickup-up of the pet, or when billed by Charlee’s Pawadise at the address on file. Pet Owner will pick up the pet on the designated pick up date, or if unable to do so will notify Charlee’s Pawadise within 24 hours of the pick-up time and date. Any pet left for seven (7) days following pick up date, without notice to Charlee’s Pawadise with payment, will be conclusively be deemed abandoned & will be turned over to Charlee’s Pawadise as an abandoned animal.
- The Pet Owner also gives Charlee’s Pawadise personnel permission to administer over the counter or prescription and nonprescription medication that is provided by the Pet Owner with dosage instructions. The Pet Owner gives permission for Charlee’s Pawadise personnel to administer products not labeled for use on pets. (ex: Benadryl, tums and dawn dish soap) If you would like us to use any of these products you must give written instructions.
- Any controversy or claim arising out of or relating to this agreement, or the breach thereof, or as the result of any claim or controversy under this agreement, shall be settled by arbitration in accordance with the rules of the American Arbitration Assoc., and judgment upon the award rendered by arbitrator may be entered in any Court having jurisdiction thereof. The arbitrator shall, as part of his award, any arbitration proceeding the arbitrator shall be bound to follow and abide by the substantive law of the state of Colorado as to the subject matter and construction of this agreement.
- The Pet Owner of an elderly pet understands that when older pets are boarded they are placed under a great deal of stress, because of removal from their normal home environment. This stress can cause latent (dormant) physical conditions (such as heart, liver or kidney disorders) to become agitated. This can result in illness or death of the pet. The Pet Owner for the pets described herein agrees not to hold Charlee’s Pawadise responsible for the illness or death of their pet or any expenses incurred.
- This agreement contains the entire agreement between the parties. All terms & conditions of this Agreement shall be binding on the heirs, administrators, personal representatives & assigns the Pet Owner & Charlee’s Pawadise.
Payment
Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Cash
- Check
- Online Payment
Online Payment Options
FAQs
What information and/or documentation do I need to bring with my pet?
All we need is written verification of your pet’s current vaccinations that include the required vaccines listed below. Vaccines must be done by a certified animal healthcare professional (like a veterinarian or veterinary Technician/Assistant) and documentation of vaccines needs to be from an animal healthcare facility (like a veterinary hospital).
Required Vaccines for DOGS
PLEASE NOTE: WE REQUIRE A MINIMUM OF 5 DAYS BETWEEN VACCINATIONS/BOOSTERS AND ENTRANCE TO THE FACILITY. PLEASE DO NOT VACCINATE YOUR DOG WITHIN 5 DAYS OF THEIR RESERVATION FOR ANY SERVICE.
- Distemper
- Rabies
- Bordetella
Bordetella is the kennel cough vaccine and is not part of most veterinarian’s core vaccination protocol, so you will need to double check or specifically ask for this vaccine. Please be advised that this vaccine is not 100% effective and although all dogs are required to be current, there is still the possibility of contracting this particular illness. It is very contagious, and its form mutates regularly, so anywhere your dog comes into contact with other dogs (even another dog walking past your yard on the sidewalk) is a possible exposure event. We also ask that you please have this particular vaccination done at least 5 days prior to your dog’s stay at Charlee’s Pawadise, as they will shed the virus for several days and are contagious to other dogs during this time.
What do I bring?
Please bring enough food for your dog’s entire stay, as it can be stressful for some dogs to be in a new place and have different food. However, if you forget or otherwise can’t provide food, we do have in-house quality food (food provided by Charlee’s Pawadise adds $5 per meal, per day to your daily charge). You are also welcome to bring a blanket, or a familiar toy (no rawhides, bully sticks or rope toys, please). Do keep in mind, however, that dogs are usually happy to share with their neighbors and they may pass their toys along to someone else. So don’t bring any toys that you or your dog will miss should this happen. Any medications must be in the original prescription bottle as per Colorado State regulations. Please do not bring bulky or expensive beds, bowls, measuring cups or scoops. If possible, please bring food in a relatively small container rather than a full large bag or storage bin.
How much play time will my pet get?
Playtime is included in the standard boarding price. Outside time is affected by weather and the number of dogs present. They will get a minimum of 3 outings per day, usually ranging from 45 minutes to 2 hours per outing. As long as your dog is polite when playing with the rest of the group, they will be included in those playtimes. However, we do reserve the right to use our judgment if we feel a dog should be removed from the group for their own or the other dog’s safety. If your dog is put on this ‘keep separate’ status there will be an extra charge of $5/day as this is much more work for staff.
Pet Owner Resources
For information purposes only. Charlee’s Pawadise is not affiliated with nor do we specifically recommend these organizations or websites.
Animal Poison Control Center: Poison-related emergencies
Pet Health Network: Health Answers
HomeAgain & AKC Reunite Microchips & PetLink: Pet microchip information.
Pet Health Insurance Buyer’s Guide: Pet insurance buying guide.
Pets & Parasites: Information and protection of pet parasite infections.
Heartworm Society: Heartworm information.
CDC Rabies Information: Rabies virus information.
CDC Zoonotic Diseases: Risks of diseases people get from animals.
Rainbow Bridge: Grief support community for those who have lost a beloved pet.
Dog Owner’s Guide: Starter guide for getting a puppy.
The ASPCA: Prevention and protection of animal suffering
Humane Society of the United States: Promotes the protection and adoption of all animals